Return/Exchanges

Returns/Exchanges

Due to the nature of the product, we currently do not offer any exchanges for any handmade products. (stickers)

Returns are not available for stickers or customized items as they are handmade.

 If you wish to return any stationery products please ensure the item is sold by Paperie Planning, in its original package, unused and returned within 7 days of delivery. If the item does not arrive in these conditions it will not be eligible for a return. 

Returns must be authorized by Paperie Planning prior to returning the items. Please note you are responsible for return shipping costs

In order to receive a refund your order must have been placed no more than 7 days from when you request a refund. Items must be unused and in original packaging. Shipping costs will not be refunded. For your security, the refund must be credited back to the original card you used to purchase this order. In the event that your credit card has expired or has been cancelled, you will receive credit to shop at paperieplanning.com.  

Refunds are processed in the same form of payment originally used for purchase. If store credit, or eGift card credit were used, they will be refunded as first method of payment and are not eligible for cash dispersal.

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